Products

How do I decide which pocket charger is most suitable for me?

Battery Usage:Depending upon how much battery charge your smartphone or other device consumes in a day, you might want to go for a relatively lower or higher capacity charger. For instance, a 3000mAh charger will completely charge your smartphone 2.5 times.

Devices to be charged:If you want to just charge your smartphone, then 2400 – 4400mAh charger should be enough, unless you are ALWAYS on the move and use your smartphone a lot, in which case you might want to go for 5200 or 5600mAh capacity charger. If you want to charge not just your phones but also tablets, iPods, cameras etc., it is better (although not necessary) to buy a charger of 3000mAh and above.

No. of outputs: If you want to be able to charge two devices simultaneously, then you should go for PPC56AUC model which has two outputs and extremely high capacity that allows you to charge all devices at a very fast rate.

Design:Although all our models are very sleek and designed to fit in your pockets, purses and bags, you might like one product design and color more than the other. So you can also choose the pocket charger based on the design you like best.

 

How is Pebble different from other brands?

Real Capacity

Many similar products that are available in the market claim or print a high battery capacity on the package, even though the real capacity is far less than that. We don’t do that. We write the real capacity on our products.

Power Back-up Specialists

Our competitors are mostly traders or mobile-phone makers who are simply importing such products on the side. However we are a company that specializes in power-back up. Our core-competency has always been providing power-back up devices to consumers, and we have leveraged this knowledge and expertise of ours to bring you products with top-notch quality.

Large Range to Suit Every Need

Unlike our competitors that are offering one or two models, we offer a full range of pocket chargers that you can choose from, varying in design, color, size, capacity etc.

Quality is most important to us

We know how much you love your gadgets. We do too. So we only let the best quality chargers anywhere near them. So should you.


Are pocket chargers same as power banks?

Yes, pocket chargers and power banks are different names for the same product.

 Are there any Charger + Cover (2in1) products for my phone as well?

Currently we have this series of products only for iPhone4/4S, iPhone5, Samsung Galaxy S3 and Samsung Galaxy S4 only. However, do drop us a mail at support@pebblecart.com with your mobile phone model and we will contact you if and when we have a charger+cover for your phone as well.

Can the Universal Charger Series charge ANY smartphone or other devices mentioned?

The connectors provided with the chargers make sure most of the devices can be charged. However, if your device has a pin other than the ones provided, you can simply use your own USB charging cable (that comes along with a device) with the pebble charger to charge your device.

 

Payments

Is it safe to use my credit card on this site?

Absolutely!! All transactions on Pebblecart.com are 100% safe. We work with world-class payment gateways to process your payment and ensure secure shopping for all our customers. No financial data is gathered without a secure layer transaction. All the information is processed using SSL data encryption (secure encrypted connection), which protects the information from being viewed by anyone.

My transaction failed but the money was deducted from my account. What do I do?

Please fill in our Contact Us form with your transaction details and we will look into it immediately.

I don't have a credit/debit card. Can I still make a purchase at Pebblecart.com?

Sorry, at the moment we just accept credit/debit cards. However you can also purchase our products at snapdeal.com.com or your nearest retail store. Contact Us to find out the nearest pebble store.

Are there any hidden costs when I make a purchase on Pebblecart.com?

None. We will never hide any cost from you. The price and charges mentioned on the site are final.

Shipping, Delivery:

Do I have to pay any shipping or delivery charges?

No, we provide free shipping and delivery.

By when will I receive my order?

Currently we provide delivery of your order within 4-5 days of purchase.

Why have I not received my product yet?

Due to unforeseen circumstances, it is possible that your order might get delayed. We will send you an e-mail informing you about the delay along with the new expected delivery date.

Which courier company do you use for delivery?

We have tied up with a number of reputed courier partners. The courier service provider for your order is selected based on your location.

I want to ship something abroad. Can I do that?

We don't deliver products internationally right. You can, however, place orders in India from anywhere in the world.

 

Cancellation, Refund

What are the Terms and Conditions for return/replacement?

Please read the terms and conditions page regarding this.

What do I do if I receive wrong product?

In the event you receive a damaged / defective product or a product that does not comply with your original order,we request you to report your concern through support@pebblecart.com within 3 days of receipt of your order. We’ll get back to you and arrange for the right product to be sent to you within 3 working days of receipt of your complaint.

Why was my order cancelled?

Your order may have been cancelled because of any of the following reasons:

Non-availability of the product(s)

Inaccuracies or errors in pricing information

Problems identified by our fraud detection department

We may put additional checks and verifications or seek more information before accepting any order. We will contact you if all or a part of your order is cancelled or if additional information is required to accept your order.


Purchasing

I am interested in a product that is sold out. How can I buy it?

Don't be disheartened if a product you like is not available currently. Contact Us through the contact us page or send an email to support@pebblecart.com. We will let you know the moment your selected product is back in stock.